FAQs
1. What does the bathtub water filter do?
Our bathtub water filter reduces chlorine, heavy metals, and other impurities in your bath water—helping protect your skin from dryness, irritation, and other issues caused by harsh tap water.
2. How long does the filter last?
Each filter lasts approximately 3–6 months, depending on water quality and frequency of use. We recommend checking for changes in water pressure or clarity as signs it may be time to replace it.
3. Is it easy to install?
Yes! The filter is tool-free and attaches easily to standard bathtub faucets. It comes with step-by-step instructions to make setup simple and quick.
4. Does it work with all bathtubs?
The filter fits most standard U.S. bathtub spouts. If you have a non-standard fixture or diverter, please email us at support@unionskincare.co.uk with a photo, and we’ll be happy to assist.
5. Do you ship internationally?
Currently, we only ship within the United States. For international interest, please reach out to support@unionskincare.co.uk and we’ll let you know if shipping becomes available in your region.
6. How long does shipping take?
Standard shipping takes 5–8 business days, and we also offer expedited shipping (2–4 days) for an additional fee. See our Shipping Policy for full details.
7. Can I return the product if I’m not satisfied?
Absolutely. We offer 30-day returns for unused items. For details on how to return your product, visit our Return Policy.
8. What if my filter arrives damaged?
If your item arrives damaged or defective, please contact us within 7 days of delivery at support@unionskincare.co.uk with a photo, and we’ll make it right.
9. How can I contact you?
You can reach us anytime at support@unionskincare.co.uk. We usually respond within 1 business day.